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The complaint was marked as resolved after the player confirmed the issue had been addressed. The player from Italy had requested a withdrawal prior to submitting this complaint. He has lost €1947 since his request and is seeking assistance and a refund of his deposits, citing a violation of the casino’s policies. The player from Germany requested account deletion on January 11th due to gambling addiction but has not received a response. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. Browse all bonuses offered by LuckyMax Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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- The live dealer will spin the wheel after players have placed their bets and will announce the winning number and any multiplier that applies.
- Despite multiple attempts to contact the casino and provide the necessary information, the issue remained unresolved after a month.
- Overall this place delivers decent entertainment value for money.
- By the time the meeting occurred, the casino had turned a small profit.
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I mean, why would i want my money so fast while my game takes its sweet time? Find out what others think about this casino and share your own experience with others. If that’s the case with Lucky Max Casino, do contribute to the community and describe your experience at this casino site.
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- Room types and rates are subject to availability at time of booking and multiple night stays may be required.
- Had a rough start trying to play a game, only to find out that I couldn’t access it due to regional restrictions.
- The unresolved status may negatively have impacted the casino’s rating, potentially encouraging future compliance.
- In relation to its size, it has a very high value of withheld winnings in complaints from players.
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Excitement about the fun live dealers was the initial draw. I also encountered issues with payouts; specifically, sometimes they were slow, especially when using Maestro. On the plus side, chat support is super quick, and EcoPayz deposits are seamless, but they seriously need to fix that site. Simple game rules are a relief until you hit a wall with withdrawals. Northern Lights Gaming offers some fun slots, but the wait times really test your patience.
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Check out their opinions regarding Lucky Max Casino to get a better understanding into this real money casino. Additionally, you’ll get 10 bonus spins under the umbrella of the sign up offer. Getting help from client support is easy at this casino. Any added hold-ups might be caused by your casino site operator, banking company, or someone in-between.
One thing I really appreciated was how smoothly the site runs on mobile; it’s definitely one of the better mobile casino experiences I’ve had. Detailed player stats are useful, but the lack of transparency is a drawback. I made three deposits, withdrew twice, and had one frustrating experience. There’s a certain expectation that payments should be as straightforward as the games themselves. Lucky Max Casino best game might be fun, but the experience could definitely improve. There’s a lot to like here, especially with the detailed player stats, which i found pretty useful.
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Based on the revenues, we consider it to be one of the smaller online casinos on the market. We determine the overall user feedback score based on the player feedback submitted to us. Whenever we review online casinos, we carefully read each casino’s Terms and Conditions and evaluate their fairness. Considering our estimates and the factual data we have collected, LuckyMax Casino appears to be one of smaller online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues.
Hopefully, management will listen to player feedback and make some changes. Another lack of features is the filtering system for games. The gaming environment truly mirrors traditional casino settings. Jackpot games were few and far between, which was disappointing.
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Player’s account closure request is delayed.
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I had issues with the deposit process, and their customer service wasn’t very helpful. Playing Multifruit 81 was enjoyable, but those bonuses? Using Bank transfer to deposit was straightforward. Finding out Lucky Max Casino casino code was unexpectedly easy (i thought it would be complicated).